1. For all orders placed before 3 p.m., we ship it the same day*.
2. Shipping costs are free from € 69 in France and Europe.
3. Extreme Tennis responds you within 24 hours for any questions, informations, specific requests...
4. We bring all our skills to serve you. Our team is made up of tennis enthusiasts and we select the products sold on the site with the greatest care.
5. Extreme Tennis provides the lowest prices on the French market, shipping costs included.
6. We refund the difference** by voucher if you find the same product cheaper within 72 hours on a French competitor website. The refund will be made within 48 hours.
7. A product does not satisfy you? Extreme Tennis will refund the full amount of your order. The cost of returns will be borne by the customer and the returned product must be new in its original packaging.
8. We send you a mail within 24 hours if a product you ordered is not available.
9. We tested all our products and are able to explain to you the characteristics of each of our products.
10. Our payment methods are safe : PAYPAL, secured credit card (Payplug) or bank transfers.
* Excluding Saturdays, Sundays, holidays, and special events (strikes of the post, event making it impossible to ship your order)
** Excluding articles opportunities, excluding sites of auctions.
The delay is 72 hours from the date of your order, beyond this delay, the refund of the difference can not beconsidered.